What would you do if someone on your team made a mistake 80% of the time? Reprimand them? Possibly. Train them? It better be a lot of training! Release them? Hard to argue.

When you ask agency service team members how many times a producer gets a...

Welcome to the Agent Leader Podcast. My name is Brent Kelly, your host. Thanks so much for joining me on this episode. I've had some great guests over the past few weeks, and I'm going to have some more guests coming up on the program here in the...

The problem with sales meetings is that most agencies have them and, generally, most producers loathe them. Why? First and foremost, producers tend to view them as a waste of time. To them, meetings disrupt what they really want to do, which is...

Brent Kelly:

Welcome to the Agent Leader Podcast. My name is Brent Kelly, your host. Thanks so much for joining me on another episode. So happy that...

Brent Kelly:

Welcome to the Agent Leader Podcast. My name is Brent Kelly, your host. Thanks so much for joining me on another episode. And I've got a...

It's frequently said that beliefs drive behavior. I believe that’s true, having witnessed it with the professionals we work with. But I also believe it’s important to recognize what types of beliefs drive behavior, and also understand...