AI Is Changing Insurance. Human Connection Is Still the Advantage. AI is rapidly changing how insurance agencies work. But the agencies that benefit most from AI won't necessarily be the ones using the most technology. They'll be the ones using it to make their people better. On this episode...

Let’s get one thing straight right out of the gate: growth doesn’t happen automatically. If it did, every agency that’s been around for 20, 30, or even 50 years would be absolutely crushing it. But you and I both know that’s not reality. Longevity doesn’t equal leadership, and activity doesn’t eq...

AI is no longer the future for insurance agencies - it’s the present. But here’s the reality: Most agencies still treat it as a shiny toy rather than as a strategic sales and service accelerator. The agencies that will dominate the next decade aren’t just dabbling in AI, they’re maximizing it. L...

Not all growth is equal, particularly when revenue growth is involved. Increasingly, we have deep concerns about how independent insurance agencies are adding new revenue. The problem is that many agencies are “growing wide,” expanding their base primarily with smaller accounts. This is not the t...

In working with the leaders of high-performing agencies and those that are stagnant, we’ve found that success doesn’t depend exclusively on strategy, resources, or talent. Instead, it’s more about mindset—specifically belief systems and clarity of thought. The most successful agency leaders simpl...

  In this solo episode of The Agent Leader Podcast, Brent Kelly delivers a direct and powerful challenge to insurance agency leaders everywhere: Why not you? Too many agency leaders get stuck playing small—trapped by limiting beliefs, unclear vision, or fear of taking bold action. But the tru...

When it comes to getting results, which is more helpful: consistency or intensity? What really wins? While each has its place and both are important, one matters more. Ultimately, consistency eclipses intensity every time. Make no mistake, I love intensity. Intensity is powerful—it feels good an...

It’s no secret that agencies that execute a Best Version Possible (BVP) plan are significantly transformed. In fact, it’s pretty obvious, based on their industry-leading results in all areas. So how do transformed agencies achieve such stellar results and what are their secrets to success? It sta...

In our increasingly competitive industry, the quality of the customer experience can mean the difference between winning and losing business. Are your agency’s teams operating in silos, hindering collaboration and growth? Have you ever had producers turn away new business because you couldn’t pro...

  00:00 - Brent Kelly Two characteristics of great agency leadership and great agency performance are often overlooked Resiliency and being coachable. On today's Agent Leader Podcast, I interview Matt Hughes, Growth and Sales Strategist with First MainStreet, and Matt gets authentic and vulnera...