Recently, I shared lessons learned from the Best Practices Study that stressed, “It’s all about the people.” Yet, the consensus among my private client agencies is the same: It’s extremely difficult to find people!

In my column, I challenged agency ...

Have you ever got really excited about something? I mean, really excited. You watched something, you read something, you listened to something, you talked to someone, and there was an idea that really fired you up that you want to go out and tackl...

Welcome to the Agent Leader Podcast. My name is Brent Kelly. I am your host. It is my honor to be with you on this podcast, and as always, the mission, the purpose of the Agent Leader Podcast, and of course, we serve the independent insurance agency ...

During year-end reviews with my highest-performing private clients, I noticed an interesting trend. All of the most successful clients focused on two words: replicate and decide. All of them were focused on the behaviors and strategies that would cre...

Welcome to the Agent Leader Podcast. My name is Brent Kelly. I am your host. I am so excited that you're with me today. And if you are a sales leader, if you are a leader of salespeople, producers, this podcast specifically is for you. Now, if you...

It’s a question I’ve heard in various forms from agency leaders over the years: "How do I know if I’m a good leader?"

According to leadership expert and author John C. Maxwell, it all comes down to influence. While I agree that influence is a vital ...