The key frustration with many agency leaders and their teams usually revolves around three specific things they lack: time, money, and people. However, if I had to pick the number-one source of frustration in most agencies, it would be people.

I alw...

Brent Kelly:

Welcome to the Agent Leader Podcast. My name is Brent Kelly, your host. Thanks so much for joining me on this episode. As always, the purpose of the Agent Leader Podcast is to help you, the independent insurance agency leader, to hel...

Welcome to The Agent Leader podcast, the podcast to help you, the independent insurance agency leader, to help you gain clarity on what's most important, to help you build consistency on the key behaviors and habits that are going to lead you to y...

What do you want?

Whenever I ask that question at our various training and development programs, I almost always hear, “I want more.” While that sounds reasonable, it invariably leads to my next question, “What do you really want?” There’s a tremend...

Welcome to the Agent Leader Podcast. My name is Brent Kelly, I am your host. Thanks so much for joining me on this episode. I am excited, I'm revved up, if you can't tell by the sound in my voice, fired up, to share with you some really important ...

I've been doing a lot of research and having deep discussions with the Sitkins coaches and other experts on the importance of having proven processes in place. By this, I’m referring to non-optional processes that create predictable and guaranteed re...