When you think of the eagle—our national symbol of courage, strength, and freedom—what comes to mind? Do you immediately think, “independent insurance agency?”  Although that’s unlikely, it occurs to me that eagles have a lot in common with the leaders of top-performing agencies. For one thi...

  One of the biggest reasons why independent insurance agencies typically struggle with the A word - accountability - is because they're often doing it backwards. I'm going to talk about that on today's Agent Leader podcast. Welcome to the Agent Leader podcast. My name is Brent Kelly. I'm your h...

What in the heck do cows and buffalo have to do with your independent insurance agency? Well, in today's Agent Leader podcast, I'm going to share eight specific differences between a cow mentality or cow behaviors for your agency and a buffalo mindset and buffalo actions for your agency. And of c...

  Brent Kelly: Welcome to the Agent Leader Podcast. My name is Brent Kelly. I am your host. Thanks so much for joining me on this episode. I have a fantastic guest with me today. Not only is she a wealth of information in the insurance industry, but I also the pleasure of being a teammate with ...

So what does dunking a basketball have to do with independent insurance agency success? Well, technically not that much, but as I'm going to share in today's Agent Leader podcast, there are some fascinating parallels that I have learned in terms of training that apply directly to independent insu...

Personally and professionally, I have found accountability to be a good thing. Defined as “an obligation or willingness to accept responsibility or to account for one’s actions,” being accountable helps us fulfill our commitments. Your ability to do so is even greater if you have an accountabilit...

    Brent Kelly: Oftentimes agency leaders and their teams will tell me that this is the thing that we believe is holding us back. Maybe the thing is a process or a strategy or a specific action they're not taking. And while that may be true in terms of the outcome, to some degree, what I foun...

  Agency leaders, I have some good news, and I also have some not so good news, otherwise known as bad news. Here's the good news that if you do things that are easy, that are normal, that are comfortable in your agency, those things are easy, they're comfortable, and quite frankly, they're very...

Have you ever wondered how great your agency would be if 100% of your team did 100% of what they said they were going to do? Whenever I’ve questioned agency owners and C-level executives about that, their responses range from “That would be great” to “We’d grow by 20% a year” to “We’d have an ope...

  Does your independent insurance agency have a named effective and repeatable selling process or system, or does your agency resemble more of a one man band? My name is Brent Kelly. Welcome to the Agent Leader podcast. I appreciate you being with me. The mission of this podcast, as always is to...