So what does dunking a basketball have to do with independent insurance agency success? Well, technically not that much, but as I'm going to share in today's Agent Leader podcast, there are some fascinating parallels that I have learned in terms of training that apply directly to independent insu...

Personally and professionally, I have found accountability to be a good thing. Defined as “an obligation or willingness to accept responsibility or to account for one’s actions,” being accountable helps us fulfill our commitments. Your ability to do so is even greater if you have an accountabilit...

    Brent Kelly: Oftentimes agency leaders and their teams will tell me that this is the thing that we believe is holding us back. Maybe the thing is a process or a strategy or a specific action they're not taking. And while that may be true in terms of the outcome, to some degree, what I foun...

  Agency leaders, I have some good news, and I also have some not so good news, otherwise known as bad news. Here's the good news that if you do things that are easy, that are normal, that are comfortable in your agency, those things are easy, they're comfortable, and quite frankly, they're very...

Have you ever wondered how great your agency would be if 100% of your team did 100% of what they said they were going to do? Whenever I’ve questioned agency owners and C-level executives about that, their responses range from “That would be great” to “We’d grow by 20% a year” to “We’d have an ope...

  Does your independent insurance agency have a named effective and repeatable selling process or system, or does your agency resemble more of a one man band? My name is Brent Kelly. Welcome to the Agent Leader podcast. I appreciate you being with me. The mission of this podcast, as always is to...

Brent discusses seven characteristics of eagles that can be applied to independent insurance agencies in this episode of The Agent Leader. The characteristics include: Vision (5:20) Fearlessness (9:30) Tenacity (16:30) Hunting (19:40) Vitality (23:15) Flying high (27:00) Nurturing (29:...

Unlock the secrets to skyrocketing your agency's revenue and client satisfaction by escaping hysterical activity. Roger Sitkins joins Brent Kelly to unravel the art of prioritizing top customers, managing the 80/20 rule, understanding revenue concentration, and much more. Whether you're struggl...

  There are six words in the English language that I believe are the six most important words to create better engagement, improve communication, and ultimately build deep connections with those people, other people that you want to serve at the highest level. Welcome to the Agent Leader Podcast...

      Agency leaders, I have an unusual question to ask you, which will be the premise of today's episode, is your agency, which is likely the most important or valuable asset that you own, or at least you're part of, is that agency, if it were a vehicle, if it were going down the road, would ...