Brent:

Welcome to the Agent Leader podcast. My name is Brent Kelly, your host. Thanks so much for joining me on another episode. Glad to have you...

One of the most important yet underserved areas of agency performance is sales leadership. While sales leadership is so vital, it is often missed. It’s like having a football team with no one to call plays or be held accountable for the...

Brent Kelly:

Welcome to the Agent Leader Podcast. My name is Brent Kelly, your host. Thanks so much for joining me on this episode and...

One of the stickiest concepts I’ve been sharing at our recent training and coaching programs centers on direction and destination. It starts with a very simple but powerful question: Does your current direction match your desired...

Do you know the difference between high maintenance and high performance? My definition of a high-maintenance agency is one that is reactive and devoid of sufficient communication between leadership, producers and service personnel. Because roles...

I’ll never forget the day an agency owner walked into one of our producer training programs wearing what appeared to be a brand-new golf shirt embroidered with his agency’s logo. Prominently displayed below it was the slogan:...