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Do You Simply Speak Or Do You Have Influence agency leadership influence Jul 28, 2021

Knowing The Difference Can Help You Succeed

On a scale from one to 10, how important is communication for insurance professionals? When I ask this in leadership camps, the answer is almost always 10. My follow-up question is this: If it’s the most important skill, how focused are you on...

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Running Your Agency By Design, Not Default agency leadership May 26, 2021

At a recent weekly accountability meeting, our team was discussing the major changes and challenges the past year had brought not only to our organization, but also to the agencies and individuals we serve. I was complimenting the team on how every member had raised their game by finding new...

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Are You Winging It or Winning It? agency leadership planning May 05, 2021

Whether or not you realize it, you are in a competition every day, either as an agency or as an individual producer. You are competing to keep your best accounts and open new relationships with ideal clients. You’ll notice I said, “open new relationships,” not “close...

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Is Your Agency A Leaky Bucket? agency leadership Nov 25, 2020

Recently I noticed a roof leak in the covered porch at my vacation home. Even though I knew the roof was in good shape overall, there was some storm damage that needed to be addressed. There were two ways I could deal with it: (1) I could hope it would go away; or (2) I could deal with it as soon...

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