Agency growth is about more than writing new business. It requires strong client relationships, consistent retention, greater capacity, and a team working toward shared goals. In this episode of the Agent Leader Podcast, Brent Kelly explains why serv...
Independent insurance agencies have always competed on relationships, expertise, and advice. But as costs rise, revenue models change, and technology continues to accelerate, agencies have to rethink how they operate.
In this episode, Brent Kelly...
Most agencies want to improve. The challenge is turning improvement into a discipline rather than treating it like an event.
In the final episode of this four-part series, Brent Kelly explores the fourth discipline: Optimize.
Optimization isn't abo...
Take a moment and imagine your agency three years from now. Not three years from now if you continue doing exactly what you’re doing today. Not three years from now if you simply work harder, add more technology, hire another person, or attend anothe...
Most agencies don't have an idea problem. They have an execution problem.
Your agency probably already knows plenty of ways to grow; cross-sell existing clients, improve retention, ask for referrals, build centers of influence, specialize, prospe...
You Don’t Have a People Problem. You Have an Alignment Problem.
Hard work doesn't automatically create results.
An agency can have talented, experienced people who care deeply about their work, and still struggle to move forward.
Why? Because e...
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