Outside the circle

Let’s take a look at some of the OTC things we can’t change, no matter what we do.

• The national/global economy. None of us can make a significant impact here.
• Insurance carriers’ appetites. You can’t...

An effective process consistently produces the right results

Although this topic could apply to most employees, this article is really directed at Producers.

One of the biggest problems I see with average producers is their inability—or...

100% Goal Attainment

Assuming that you actually have goals in all areas of your agency, attaining them is huge. As part of your NO B.S. (Non-Optional Behaviors and Strategies) business plan, you should have one-year and three-year plans for...

Roger Sitkins and Dr. Henry C. Martin both had the same passion; which is the betterment of the independent insurance agent through knowledge, agency efficiency, and customer relationships. Roger Sitkins is the recipient of the 2017 Dr. Henry...

Set the bar high with these key goals

Having worked with thousands of agency  owners through the years, I have noticed an overriding theme: Average independent agencies and their producers are average for a reason. They simply don’t set...

How to chart a new course and stay focused on it

After all these years of coaching independent agency leadership teams and producers, I’m not surprised by very much. For example, it doesn’t surprise me that the vast majority of...