The term leadership is used every day in business, sports, and in our personal lives. It’s often discussed, but rarely understood.
Like many industries, the insurance industry has been influenced by both positive and negative leadership over the years. Today, with the rapid pace of new...
AND WHAT ARE YOU GOING TO DO ABOUT IT?
I’m sure you’re familiar with the opening line of Charles Dickens’ A Tale of Two Cities: “It was the best of times, it was the worst of times …” I believe this may apply to today’s independent insurance agencies as...
Imagine being in a business where every single person needs your product. Imagine being in a business where 90% of your clients will buy from you again every year…even if you are average. Imagine being in a business with unlimited opportunity for growth and financial freedom.
Every one of...
The act of empowering others changes lives, and it’s a win-win situation for you and the people you empower.
When you think of customer experiences you have had with your cable company, phone company, or services run by a governmental entity, what are your typical feelings?
If you are like...
Several years ago, I heard a quote from leadership expert John Maxwell that caused me to stop and pause. He said, “Everything rises and falls on leadership.”
I think the word that caused me to stop and pause was EVERYTHING.
I believe that leadership is important in...
What is the number one job of the offensive coordinator for any football team?
To score points.
Yes, an offensive coordinator has other responsibilities, which I will discuss, but at the end of the day, the success of the offensive coordinator is based on putting points on the board.
Every...
Several years ago, I heard a quote that challenged me. Looking back, I now realized that it also has changed me.
“Work on your job, make a living. Work on yourself, make a fortune.” - Jim Rohn
As a commercial lines producer for 15 years, I attended a variety of sales and product...
Studies have shown that effective leadership and influence, whether it’s with your team, your clients, or your company partners is 87% people knowledge and only 13% product knowledge.
Reflect on that statistic for a minute, almost 90% of our ultimate success is not determined by what...
Ask most insurance producers how their day was and it’s likely that you will receive an answer that revolves around the words, “I was really busy.”
In most cases, that is true. Insurance producers are often very busy. The problem is that they are often busy with activities that...
By Brent Kelly
In 2013, I focused a large portion of marketing, research, networking, etc. on cyber liability and data breach issues.
Why? There are many reasons why this topic is so important so let me explain.
1) Cyber liability and data breach will not just be trendy catch phrases in the...
By Brent Kelly
I rarely frequent fast food restaurants, but on one particular Saturday morning, I took my kids for breakfast at a local McDonalds. Besides their awesome and underrated coffee, I found something even better.
There was an employee I noticed who was in charge of sweeping the floor,...
By Brent Kelly
Over 50% of People Now Shop For Insurance Online, Is the Independent Agent Doomed?
A recent article found that over 50% of people looking to obtain auto insurance quotes now go online to shop. This trend will probably continue as insurance buyers are looking for convenience...