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 The Four Leadership Principles Vital to Your Insurance Agency’s Growth growth leadership Jan 04, 2018

The term leadership is used every day in business, sports, and in our personal lives. It’s often discussed, but rarely understood.

Like many industries, the insurance industry has been influenced by both positive and negative leadership over the years. Today, with the rapid pace of new...

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Are You Happy Or Frustrated? clarity frustrations ideal clients principals tools Dec 21, 2017

AND WHAT ARE YOU GOING TO DO ABOUT IT?


I’m sure you’re familiar with the opening line of Charles Dickens’ A Tale of Two Cities: “It was the best of times, it was the worst of times …” I believe this may apply to today’s independent insurance agencies as...

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Why Insurance Agencies Fail to Find and Keep the Best Talent Dec 07, 2017

Imagine being in a business where every single person needs your product. Imagine being in a business where 90% of your clients will buy from you again every year…even if you are average. Imagine being in a business with unlimited opportunity for growth and financial freedom.

Every one of...

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7 Ways to Empower Your Insurance Agency Team to Greatness leadership Nov 27, 2017

The act of empowering others changes lives, and it’s a win-win situation for you and the people you empower.

When you think of customer experiences you have had with your cable company, phone company, or services run by a governmental entity, what are your typical feelings?

If you are like...

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The #1 Reason Your Insurance Agency Isn’t Growing growth leadership Nov 16, 2017

Several years ago, I heard a quote from leadership expert John Maxwell that caused me to stop and pause.  He said, “Everything rises and falls on leadership.” 

I think the word that caused me to stop and pause was EVERYTHING.

I believe that leadership is important in...

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Who is Running Your Agency’s Offense? leadership sales Nov 09, 2017

What is the number one job of the offensive coordinator for any football team?

To score points.

Yes, an offensive coordinator has other responsibilities, which I will discuss, but at the end of the day, the success of the offensive coordinator is based on putting points on the board.

Every...

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Make a Living or Make a Fortune producers sales Nov 01, 2017

Several years ago, I heard a quote that challenged me. Looking back, I now realized that it also has changed me.

“Work on your job, make a living. Work on yourself, make a fortune.” - Jim Rohn

As a commercial lines producer for 15 years, I attended a variety of sales and product...

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Three Communication Skills Vital to Every Insurance Producer communication producers Oct 26, 2017

Studies have shown that effective leadership and influence, whether it’s with your team, your clients, or your company partners is 87% people knowledge and only 13% product knowledge. 

Reflect on that statistic for a minute, almost 90% of our ultimate success is not determined by what...

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8 Habits of Highly Successful Insurance Producers producers Oct 17, 2017

Ask most insurance producers how their day was and it’s likely that you will receive an answer that revolves around the words, “I was really busy.”

In most cases, that is true. Insurance producers are often very busy. The problem is that they are often busy with activities that...

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Why I Am So Passionate About Cyber Liability and Data Breach Sep 01, 2017

By Brent Kelly

In 2013, I focused a large portion of marketing, research, networking, etc. on cyber liability and data breach issues.

Why? There are many reasons why this topic is so important so let me explain.

1) Cyber liability and data breach will not just be trendy catch phrases in the...

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5 Lessons I Learned From a McDonald’s Employee attitude engagement listening Sep 01, 2017

By Brent Kelly

I rarely frequent fast food restaurants, but on one particular Saturday morning, I took my kids for breakfast at a local McDonalds. Besides their awesome and underrated coffee, I found something even better.

There was an employee I noticed who was in charge of sweeping the floor,...

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Is the Independent Agent Doomed? Sep 01, 2017

By Brent Kelly

Over 50% of People Now Shop For Insurance Online, Is the Independent Agent Doomed?

A recent article found that over 50% of people looking to obtain auto insurance quotes now go online to shop. This trend will probably continue as insurance buyers are looking for convenience...

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