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Average Is Full: The New Standard for Elite Agencies May 15, 2026

Most insurance agencies are doing “pretty good.”

The problem? Pretty good often leads to average growth, average accountability, average profitability, and ultimately average results.

In this powerful episode of The Agent Leader Podcast, Brent K...

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Control the Controllables May 08, 2026

Most insurance agency leaders spend too much time reacting to external chaos like staffing challenges, market conditions, carrier pressure, and constant industry change. But elite organizations don’t build success by reacting emotionally to outsid...

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From Commodity to Consultant: How to Win by Solving Real Client Problems with Dustin Boss Apr 30, 2026

“If your agent isn’t helping you with this… what else aren’t they helping you with?”

Most insurance agencies are stuck competing on price, whether they realize it or not.

In this episode, Brent Kelly sits down with Dustin Boss of Emerge Apps to ...

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The Player-Coach Trap: Why Top Producers Don’t Always Make Great Sales Leaders Apr 23, 2026

Many independent insurance agencies default to a common growth strategy: promote the top producer into a sales leadership role while expecting them to keep producing.

It sounds smart. It feels efficient. And in some cases, it works, for a while.

...
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Maximize AI, Maximize Sales & Service Apr 16, 2026

AI is no longer the future for insurance agencies - it’s the present. But here’s the reality: Most agencies still treat it as a shiny toy rather than as a strategic sales and service accelerator. The agencies that will dominate the next decade aren’t...

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Turn the Crank on Employee Engagement Apr 09, 2026

How agency leaders can unlock higher performance by activating what really drives their people.

Most employees aren’t disengaged—they’re just not fully activated.

In fact, only a small percentage of teams are truly engaged, while the majority si...

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