Welcome to the Agent Leader podcast. My name is Brent Kelly. I am your host. Thanks so much for joining me on this episode. I'm so excited to share some content that's fresh in my mind. And the reason why it's so fresh in my mind now, of course, t...
Sitkins Group, Inc., the leading provider of sales, service, leadership training, and coaching for independent insurance agencies, is thrilled to announce the newest addition to its team, Kari Glennon.
With over 20 years of experience in the insura...
What is the greatest asset your agency possesses?
Technology? Data? Insurance carrier relationships? Community involvement? Knowledge? Credibility?
While all of these are great assets, the number one asset every agency has is its people.
In fact, ...
Brent Kelly (00:02):
Welcome to the Agent Leader Podcast. My name is Brent Kelly. Thanks so much for listening. We have a very special episode today. It's been a while on the podcast if you're listening in order that I haven't had a guest on for a ...
What would you do if someone on your team made a mistake 80% of the time? Reprimand them? Possibly. Train them? It better be a lot of training! Release them? Hard to argue.
When you ask agency service team members how many times a producer gets a se...
How often do you or the people in your agency focus on things that, although they may be impactful, they have no control over?
How much time, energy, and effort goes into anger, frustration, or anxiety wasted on others' mistakes that we can't
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