UPDATES & EVENTS
Recently, I shared lessons learned from the Best Practices Study that stressed, “It’s all about the people.” Yet, the consensus among my private client agencies is the same: It’s extremely difficult to find people!
In my column, I challenged agency ...
Hi, welcome to the Agent Leader Podcast. My name is Brent Kelly. I'm your host. And for most of you that are listening or watching the Agent Leader Podcast, this is probably going to look and sound very normal to all of you, but for some of you, y...
Have you ever got really excited about something? I mean, really excited. You watched something, you read something, you listened to something, you talked to someone, and there was an idea that really fired you up that you want to go out and tackl...
Welcome to the Agent Leader Podcast. My name is Brent Kelly. I am your host. It is my honor to be with you on this podcast, and as always, the mission, the purpose of the Agent Leader Podcast, and of course, we serve the independent insurance agency ...
Have you ever wondered what a coach does and whether your agency should be working with one? A few years back, I was golfing as part of a foursome, and one of our members was having an especially good day. He had substantially improved from the last ...
Part Two - Service Capacity:
Listen to Part One - Sales Capacity:
Brent Kelly:
All right. I want to get how this ties into service capacity, because let's face it, this is something I've got many of the agencies I personally coach, Roger, th...
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