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Crafting the Perfect Sales Pipeline clients pipeline producers sales May 31, 2018

FOLLOW THESE STEPS TO IDENTIFY, TARGET, AND WRITE YOUR BEST PROSPECTS

In organizing and presenting more than 100 producer training programs with more than 3,000 participants, I’ve recognized a highly predictable “producer’s improvement cycle.” Although I’ve mentioned...

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Sell More Without Saying a Word listening producers questions sales May 17, 2018

“If speaking is silver, then listening is gold” Turkish Proverb

Perceptive listening is the key to great insurance production.

Have you ever had a sales appointment where you felt like a rock star on the big stage or an attorney delivering a spellbound closing statement? You rattled...

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Six Ways to Improve Your Insurance Agency behaviors commitments improvements leaders leadership strategies May 03, 2018

Top Leaders Adhere to Core Commitments

There are literally scores of strategies and behaviors that agencies can implement in their quest to achieve great results. However, I’ve found that the greatest results come from focusing on a few selected strategies. The opposite is also true: The...

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7 Questions for Agency Leaders growth leaders leadership questions Apr 19, 2018

The quality of your answers is determined by the quality of your questions.  

While asking great questions to our team members, clients, and other influencers is critical, the most important questions we can ask are the ones that we ask ourselves.

As a leader, you have undoubtedly learned...

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10 Rules for Agency Success ceo growth leadership rules success Apr 05, 2018

THE RULES OF THE GAME: ROGER’S TOP 10 FOR POWERING GROWTH, PROFITS, AND RETENTION

In a recent article, I discussed what I would do if I were an agency sales manager. It got a phenomenal response, prompting a huge number of questions and comments. Although producers weren’t so crazy...

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5 Steps for Effective Client Retention clients retention Mar 22, 2018

“Your Best Clients are your Competitions Best Prospects”

It’s easy to take for granted the things we value the most. This is especially true with relationships, including the relationships we have with our best insurance clients.

In 1988, the long-haired, shrill sounding rock...

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What Do You Owe Your Clients client retention clients Mar 08, 2018

Over the years, I’ve asked thousands of independent agency owners and producers the same questions: What do you owe your clients? What value do you bring to them?

I’m amazed at how many people have never even considered these questions. Apparently they’ve never sat down as...

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Stop Wanting What You Don't Want 80/20 growth organic growth Feb 22, 2018

By Brent M. Kelly

One of the most vital aspects of insurance agency growth is simply knowing what it is you want and then having the focus, consistency, and persistence to go get it.

One of my favorite resources that we use with our Sitkins Network members is the 80/20 analysis.

I am guessing...

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Creating Organic Growth In Your Agency growth leadership non-optional behaviors organic growth Feb 01, 2018

TAKE THESE STEPS AND WATCH YOUR AGENCY GROW


Are you an effective leader? Turn around and see if everyone—or anyone—is following you. If no one is there, you have your answer: You’re not an effective leader!

Not surprisingly, the best leaders in our CEO programs are the ones who...

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The Most Difficult Person to Lead in Your Insurance Agency leadership owners self improvement Jan 18, 2018

One of the questions I often get when I work with insurance agency leaders is, “How do I best lead my team?”

Let me start by saying that unless your agency just started from scratch or you are a one-person operation, you have challenging people on your team. People with egos, people...

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 The Four Leadership Principles Vital to Your Insurance Agency’s Growth growth leadership Jan 04, 2018

The term leadership is used every day in business, sports, and in our personal lives. It’s often discussed, but rarely understood.

Like many industries, the insurance industry has been influenced by both positive and negative leadership over the years. Today, with the rapid pace of new...

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Are You Happy Or Frustrated? clarity frustrations ideal clients principals tools Dec 21, 2017

AND WHAT ARE YOU GOING TO DO ABOUT IT?


I’m sure you’re familiar with the opening line of Charles Dickens’ A Tale of Two Cities: “It was the best of times, it was the worst of times …” I believe this may apply to today’s independent insurance agencies as...

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