UPDATES & EVENTS

The Wrong Way is Never the Right Way: Part One Dec 01, 2016

Left to our own devices, most of us often end up doing the wrong things.

Otherwise, we’d all be super successful, healthy, happy and wise, right? These wrong things prevent us from getting optimum results, so why do we do them?

Perhaps it’s because...

Change the World! Nov 30, 2016

Special Message from Roger Sitkins

I would like to invite you to join me and other like-minded people in an extraordinary act of kindness that will literally change the world! If you accept this invitation, you’ll join us in Nicaragua to help build ...

Raising the Bar on Producer Standards: Part Two Oct 13, 2016

Part Two

VIP Client Journey

They have a very specific plan for the client experience—a map for the journey they’ll take their clients on. Their standards ensure that every client receives the VIP treatment. This is reflected in the quality of servi...

Raising the Bar on Producer Standards: Part One Oct 06, 2016

At a recent sales training session, I was asked what separates the great producers from the pack. My response was “PS: Producer Standards.” We find that the best of the best hold themselves to higher standards, which they consistently meet and exceed...

Is it Time to Update Your Agency? Sep 20, 2016

On a regular basis my smartphone, desktop, laptop and iPad all check for updates automatically. These system improvements are designed to optimize operational efficiency and performance, and in many cases, enhance security. (Not surprisingly, the app...

Agency Warning Lights Jul 08, 2016

When I got into my vehicle a few weeks ago, a warning light popped up on my dashboard display with the message, "Annual Service 100 Miles Past Due." I ignored it for a few weeks and then received an updated warning: "Annual Service 300 Miles Past Due...

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