In this podcast episode, Brent Kelly discusses three important questions that people are asking about you as an agency leader:

• "Can you help me?" (3:00)
• "Do I trust you?" (8:43)
• "Do you really care about me?" (15:00)

Brent emphasizes the...

Brent discusses seven characteristics of eagles that can be applied to independent insurance agencies in this episode of The Agent Leader.

The characteristics include:

• Vision (5:20)
• Fearlessness (9:30)
• Tenacity (16:30)
• Hunting (19:40)
• ...

Unlock the secrets to skyrocketing your agency's revenue and client satisfaction by escaping hysterical activity. Roger Sitkins joins Brent Kelly to unravel the art of prioritizing top customers, managing the 80/20 rule, understanding revenue...

There are six words in the English language that I believe are the six most important words to create better engagement, improve communication, and ultimately build deep connections with those people, other people that you want to serve at the...

 I have some good news and some bad news. First, the good news. Last year, our industry saw record organic growth, with numbers in the double digits. This is unprecedented, which should be great news for agencies.

Agency leaders, I have an unusual question to ask you, which will be the premise of today's episode, is your agency, which is likely the most important or valuable asset that you own, or at least you're part of, is that agency, if...