By Brent M Kelly
Use creativity and differentiation when asking questions to stand out from your competition.
Do you remember the game Scattergories? It has always been one of my favorite games.
For those of you who are unfamiliar, let me briefly ...
By Brent Kelly
They may like you, your agency, or your funny commercial, but they don’t like insurance.
When I attended my very first insurance training course back in 2000, the instructor said something to us I will never forget. He said, ”Congra...
By Brent Kelly
Over the past few years, one of the biggest frustrations from both general contractors and subcontractors in the state of Illinois has been the issue of workers compensation.
General contractors can use subcontractors for many differ...
By Brent Kelly
As I was sitting at my laptop one afternoon in a Starbucks I realized something obvious. Starbucks employees know how to ask for a sale and they are very good at it.
When I first went to the counter to order my coffee (plain, no crea...
By Brent Kelly
Do you cold call? Does your boss make you cold call?
If so, I believe you could be wasting valuable time.
Let me ask you some straight forward questions about cold calling.
- Do you get excited to cold call?
- Are cold calls adding ...
By Brent Kelly
If you have been in business a long time with multiple employees, chances are you are aware of the experience modification rating factor. However, if you are new in business or just starting to add employees, you may be thinking, “Wha...
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