#SitkinsIsTheSolution
How Great Are Your Expectations? leadership Jun 02, 2021

I’ll never forget the day an agency owner walked into one of our producer training programs wearing what appeared to be a brand-new golf shirt embroidered with his agency’s logo. Prominently displayed below it was the slogan: "Exceeding Your Expectations!" It was very impressive.

As I...

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Stop Renewing Accounts podcast May 27, 2021

Part three of our four-part podcast series focuses on retention. How do you retain ideal clients for your agency? Brent and Roger dive deep into the mindset needed, from policy delivery to continuing the relationship - not renewing the account - that will be very informative to insurance...

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Running Your Agency By Design, Not Default agency leadership May 26, 2021

At a recent weekly accountability meeting, our team was discussing the major changes and challenges the past year had brought not only to our organization, but also to the agencies and individuals we serve. I was complimenting the team on how every member had raised their game by finding new...

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Decisions Determine Your Destiny podcast May 20, 2021

Roger Sitkins joins Brent Kelly for part two of our four-part series on major aspects of insurance agencies. This episode focuses on selling, sales, and agency improvement for producers. If you are looking to boost your sales and your productivity in the agency, this is a great podcast for you to...

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Ten Questions That Could Alter Your Agency's Destiny leadership May 19, 2021

Great questions can positively change the direction of your life, as well as your agency. If you’re an agency chief executive, I’d like to challenge you and your leadership team to answer the following 10 questions.

  1. Is your future greater than your past or is your past greater than...
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The Four R's podcast May 13, 2021

Roger Sitkins joins Brent Kelly in the first of our new four-part series based around the lessons that we've learned this past year that we want to share with you, the agency leader. This episode provides an overview of high-level things that we've seen and the impact they've had on agencies...

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Will Your Agency Survive or Thrive? May 12, 2021

The world changed in the last year and continues to cause frustration and discomfort in many areas. But for some agencies, there is a silver lining: They needed to change. And despite the hardships and challenges of the last year, agencies that have learned from the experience may ultimately...

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Leveraging Your Most Vital Skill May 06, 2021

In this episode of The Agent Leader, Brent talks through a vital, yet often under-utilized skill for every leader or professional - being a high-level communicator. 

Your influence depends on your communication, so, how are you doing in these three areas?

Brent Kelly:

Welcome to The Agent...

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Are You Winging It or Winning It? agency leadership planning May 05, 2021

Whether or not you realize it, you are in a competition every day, either as an agency or as an individual producer. You are competing to keep your best accounts and open new relationships with ideal clients. You’ll notice I said, “open new relationships,” not “close...

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Five Key Mistakes Agency Leaders Make leadership Apr 22, 2021

ARE YOU MISTAKING BUSYNESS FOR ACCOMPLISHMENT?

Mistakes are inevitable. In fact, the only way not to make a mistake is to do nothing (which is also a mistake). But rather than think of mistakes as failures, we should view them as opportunities. The challenge is to learn and grow from them.

...

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Which Zone Are Your Producers In? producers productivity Mar 31, 2021

In most independent agencies, producers typically operate in one of two zones. They’re either in a Red Zone or a Green Zone.

As the name suggests, the Green Zone is all about earning more green (a.k.a. money!). Those in this zone participate in activities and execute strategies that create...

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Why Training Fails…And What You Can Do About It training Jan 27, 2021

Recently, an agency CEO asked a great question, and like most great questions, we couldn’t ignore it: Why do some agencies have three times the national average organic growth rate while others struggle to even come close to being average?

Our knee-jerk response was that they don’t...

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