Roger Sitkins joins Brent Kelly in the first of our new four-part series based around the lessons that we've learned this past year that we want to share with you, the agency leader. This episode provides an overview of high-level things that...

The world changed in the last year and continues to cause frustration and discomfort in many areas. But for some agencies, there is a silver lining: They needed to change. And despite the hardships and challenges of the last year, agencies that...

In this episode of The Agent Leader, Brent talks through a vital, yet often under-utilized skill for every leader or professional - being a high-level communicator. 

Your influence depends on your communication, so, how are you doing in these...

Whether or not you realize it, you are in a competition every day, either as an agency or as an individual producer. You are competing to keep your best accounts and open new relationships with ideal clients. You’ll notice I said,...

ARE YOU MISTAKING BUSYNESS FOR ACCOMPLISHMENT?

Mistakes are inevitable. In fact, the only way not to make a mistake is to do nothing (which is also a mistake). But rather than think of mistakes as failures, we should view them as opportunities....

In most independent agencies, producers typically operate in one of two zones. They’re either in a Red Zone or a Green Zone.

As the name suggests, the Green Zone is all about earning more green (a.k.a. money!). Those in this zone participate...